Privacy policy

Who are we ?

The address of our website is: http://www.rdnano.shop.

What we collect and store

During your site visit, we follow:

Products you have seen: we use them to, for example, display products you have recently seen

Location, IP address and browser type: we use them to estimate taxes and delivery costs

Delivery address: we will ask you to enter it to estimate the delivery costs before you place an order, and to send the order to you!

We use the following cookies:

woocommerce_cart_hash session Helps WooCommerce determine when cart contents/data changes.
woocommerce_items_in_cart session Helps WooCommerce determine when cart contents/data changes.
wp_woocommerce_session_ 2 days Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
woocommerce_recently_viewed session Powers the Recent Viewed Products widget.
store_notice[notice id] session Allows customers to dismiss the Store Notice.

No personal information is stored within these cookies.

When you buy on our website, we will ask you to provide information including your name, billing address, delivery address, email address, telephone number, billing details (VAT number and order reference). This information will be used to:

Payment processing and fraud prevention
Comply with any legal obligation, such as calculating taxes
Improve our store offers
Send you marketing messages, if you choose to receive them

We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally obliged to continue to keep it. For example, we store order information for XXX years for tax and accounting. This includes your name, email address and billing and delivery addresses.

We also store comments or reviews, if you choose to send them.

Who from our team has access to the data

Our team members have access to the information you provide to us. For example, store administrators and managers have access to:

Ordering information such as what was purchased, when and where it should be shipped, and
Customer information such as your name, email address, and billing and delivery information.
Our team has access to this information to process orders, make refunds and help you.

What we share with others

The buyer’s address is communicated to the carrier in order to ensure delivery.

Payments

Only payment by bank transfer is allowed on our online store. The banking information is used exclusively by our team to ensure the sale and the return policy.